Customer Success Portal

Updates 8

• NEW! Catalogue: Topics & Sections
• NEW Atrivity 9.7 - new pathways!
• NEW Atrivity 9.6 - New features
• Atrivity Collections: Group the posts by theme or categories
• Atrivity Feed: the solution to engaging and measurable enterprise Communications

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Getting Started 6

• What is Atrivity?
• How to create a game
• Import Users
• Import Questions
• Game restrictions

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Uses and type of games 6

• How to set up a live game
• How to set up 5 days remote game
• How to set up pathway games
• How to configure an onboarding game
• How to set up a warm up game and convert it into a real game

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FAQ 0

Enrollment 3

• User Registration with a Custom Web Page
• How to invite players to a game
• PC version of Atrivity for your Desktop

Game configuration 11

• Type of games and default values
• Automated challenge configuration
• Game scoring by type of challenge and challenge expiration
• Why it's necessary to limit the daily activity of players
• How to create a new game from an existing one

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Communications 6

• Sender Email Address Verification
• Setting up messages/communications
• Security Notice Appears in Outlook When Trying to Download Atrivity
• How to add deep links in the message body
• How to show/hide post readings

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Game monitoring and analysis 6

• Progress analysis for onboarding games
• Players Ranking
• Game Activity
• Interpreting the Scorecard
• Failed Questions Ranking

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Uses and formats 0

Content creation 7

• Collections
• Add a new Post / Micro-content
• Editing, publishing a Post
• Posts: How to link to automatic challenges and follow-up.
• Differences between a Post and a Message

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App 4

• Design of the game and catalog screen
• Am I using the latest App version?
• When I log into Atrivity, I receive an Invalid Login message. What should I do?
• FREQUENTLY ASKED QUESTIONS

Questions 5

• Questions template
• How many questions should I include in my game?
• How do I import questions?
• How to add images to questions and answers
• How to add an explanatory text to the answers?

Users 8

• How to add new and existing players in a game
• How to set up an observer user
• How to set up a dummy user
• How to upload players to a game
• Why is a player assigned two teams?

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